FAQ

SHIPPING & RETURNS

How much does shipping cost?

At this time, shipping is free on all orders.

Where can orders be shipped?

All items can be shipped within the contiguous United States (lower 48 states). 

I am unable to ship orders internationally at this time.

How long does shipping take?

Please allow 5-8 business days for delivery of orders. This includes time to package your items carefully and securely before they are handed off to a shipping carrier, as well as some of the recent delays that have been affecting shipping carriers.

Can I track my shipment?

You will receive an email notification as soon as your order ships. All orders over $25 ship with a tracking number that you can use to follow shipment progress and see estimated delivery dates.

What is the return policy?

As a policy, all purchases are considered final and returns are not accepted. However, if something goes wrong with your order and you are unsatisfied with your purchase, please send us a note via email or the Contact Form within 14 days of receipt of the item, and we will contact you to work out a solution where possible.

CUSTOM REQUESTS

Can I commission a piece?

I would love to hear more! Please send me a note with details of the piece you would like to commission, using the Contact Form. You can see examples of past commissions here.

GENERAL

Where do you sell your art?

This website is my primary online store. You can reach me via the Contact Form if you would like to purchase a piece that is not listed here but you might have seen on display elsewhere or on Instagram.

I sometimes have work for sale through exhibitions organized by arts councils and galleries, including juried shows. My exhibit "Tropical Garden Night" was on display during June-July 2022 at City Gallery at City Hall, Kenmore, WA. See the Exhibits page for full details about the latest shows & exhibits that my work has been displayed in. 

Cards with my artwork are available for sale at the Schack Gallery Store located at the Schack Art Center in Everett, WA.

How can I learn about new releases or offers?

Please subscribe to receive emails with all the latest updates (scroll to the little box at the bottom of this page). You can also follow me on Instagram at @annazachartist to follow my journey and creative process.

If you have additional questions or don't see your question addressed above, please send me a note using the Contact Form.